Terms of Service

These Terms take effect the moment you first access the Service and remain in force while you use it. If you do not agree to any part of these Terms, do not register and do not use the Service. We may update these Terms in accordance with Section 14. Your continued use of the Service after an update constitutes acceptance of the updated Terms.

You may use the Service only if all of the following are true: (a) you are at least 18 years old; (b) you have the legal capacity to enter into a binding contract under the laws of your country of residence; (c) you are not barred from using the Service under any applicable law or by a prior suspension from us. The Service is designed for adult cabin-crew professionals.

• You must provide accurate, current, and complete information during registration.
• You are responsible for keeping your password confidential. Do not share your login credentials.
• You are responsible for every activity that occurs under your account, whether authorized by you or not, until you report a compromise to us.
• You must notify us immediately at crewos.support@gmail.com if you suspect unauthorised use of your account.
• We may suspend or close accounts that we reasonably believe are fraudulent, impersonating another person, or being used to abuse the Service.

Crew-OS is an independent informational tool for cabin-crew professionals. It helps you: estimate your monthly take- home salary, look up Saudia flight schedules through a third-party aviation API, plan rest periods, customise cabin announcements, and browse fleet and service references you have personally compiled or entered.

Crew-OS is NOT:

• an official tool, system, or publication of Saudia, the Saudi Arabian Airlines Corporation, or any other airline;
• a payroll system or a source of authoritative salary or benefit information;
• a replacement for the airline’s crew-scheduling, rostering, or operations systems;
• a source of aviation operational, safety, or regulatory guidance;
• a provider of financial, tax, legal, medical, or employment advice.

The outputs of Crew-OS are estimates and reference aids only. For authoritative information always rely on your employer, your payslip, your roster system, published flight manuals, and applicable regulations. We are not liable for decisions you take based on Crew-OS outputs. See also the disclaimers in Section 10.

You agree that you will not:

• use the Service for any purpose that is unlawful, fraudulent, or intended to cause harm;
• reverse-engineer, decompile, scrape, or extract source code from the Service beyond what is expressly permitted by applicable law;
• probe, scan, or test the vulnerability of the Service or breach any authentication or security measure;
• interfere with or disrupt the Service, its servers, or the networks connected to it;
• overload the flight-lookup feature with automated requests or otherwise abuse our API quota with our upstream providers;
• upload, submit, or transmit any content that is illegal, defamatory, harassing, discriminatory, obscene, or that infringes anyone’s intellectual-property or privacy rights;
• impersonate any person or misrepresent your affiliation with any person or entity (including any airline);
• use the Service to collect or harvest personal data about other users;
• resell, rent, sub-license, or commercially exploit the Service or any portion of it without our written permission;
• use the Service to distribute malware, spam, phishing content, or to facilitate any of the above.

Anything you enter into the Service — your salary profile, salary history entries, announcement drafts, flight search terms — remains yours. You grant us a worldwide, royalty-free, non-exclusive licence to host, process, and transmit that content for the sole purpose of operating the Service and providing it to you. We do not claim ownership of your content and we will not publish it, sell it, or share it with third parties except as described in the Privacy Policy.

You represent and warrant that you have the right to provide the content you submit and that it does not infringe any third party’s rights. You are solely responsible for the content of any announcement scripts, custom allowances, or other user-generated text you create.

The Service, its visual design, code, text, logos, HUD typography system, data schemas, and compiled reference material are owned by the Operator or its licensors and are protected by applicable intellectual-property laws. Except for the limited right to use the Service granted by these Terms, no rights are licensed or assigned to you. You may not copy, modify, publish, or create derivative works of any part of the Service without our prior written consent.

The Service integrates with third-party providers (Supabase, Vercel, Cloudflare, AeroDataBox via RapidAPI, Google Sign-In, and others listed in the Privacy Policy). Those providers operate under their own terms and privacy policies. We do not control and are not responsible for the content, accuracy, availability, or practices of any third party. If a third-party service is degraded or unavailable, corresponding Crew-OS features may be affected.

We provide the Service on an ongoing basis but do not guarantee uninterrupted, error-free, or secure operation at all times. We may add, modify, limit, suspend, or discontinue any feature at any time, with or without notice, including features currently in beta. We will make reasonable efforts to announce material changes in advance.

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by law. We specifically disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, continuity, and freedom from defects.

Without limiting the foregoing: salary figures produced by the calculator are estimates only and may differ from amounts your employer actually pays for reasons including, but not limited to, changes in allowance rules, tax or social-insurance rates, roster adjustments, overtime computations, and manual corrections. Flight data is supplied by third parties and may be delayed, incomplete, or inaccurate; always confirm scheduling and status with your airline’s authoritative system before you act on it. Announcement scripts are templates — you remain responsible for complying with your airline’s announcement policies and the applicable regulations in every jurisdiction you operate.

To the fullest extent permitted by law, the Operator and its contributors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost wages, lost savings, lost business opportunities, loss of data, or personal injury, arising out of or in connection with the Service, even if advised of the possibility of such damages.

For any direct damages that are not excluded above, our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service is limited to the greater of (i) the total amount you have paid us for the Service in the twelve months preceding the event giving rise to the claim, or (ii) SAR 100.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited in your jurisdiction — for example, liability for fraud, gross negligence, or death or personal injury caused by negligence.

You agree to indemnify and hold harmless the Operator, its contributors, and its sub-processors from and against any claims, damages, liabilities, and costs (including reasonable legal fees) arising out of or related to: (a) your misuse of the Service; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third party’s rights.

You may stop using the Service at any time and request account deletion as described in the Privacy Policy. We may suspend or terminate your account with or without notice if: (a) you breach these Terms; (b) we are required to do so by law; or (c) we reasonably believe your use creates a risk of harm, legal liability, or material reputational damage to us or to other users. On termination, your right to use the Service ends immediately. Sections 6 (your content licence), 7 (our IP), 10 (disclaimers), 11 (liability), 12 (indemnity), and 15 (governing law) survive termination.

We may update these Terms from time to time. The updated Terms will be posted at crew-os.org/terms with a new “last updated” date. For material changes we will take reasonable steps to notify you in-app or by email at least 7 days before the changes take effect. If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.

These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to its conflict-of-laws principles. The competent courts of Riyadh have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, except that either party may seek urgent injunctive relief in any competent court. Where mandatory consumer-protection laws grant you a right to bring a claim in your country of residence, those laws apply in addition to the foregoing.

• Entire agreement — these Terms and the Privacy Policy form the entire agreement between you and us regarding the Service and supersede prior agreements on the same subject.
• Severability — if any provision is held unenforceable, the remaining provisions remain in full force.
• No waiver — our failure to enforce a provision is not a waiver of the right to do so later.
• Assignment — you may not assign these Terms without our consent. We may assign them to an affiliate or successor in connection with a merger or acquisition.
• No agency — nothing in these Terms creates an agency, partnership, or employment relationship between you and us.
• Notices — we will send notices to the email address on your account. You must send legal notices to crewos.support@gmail.com.

Email (support, legal notices, security disclosures): crewos.support@gmail.com
Phone / WhatsApp: +966 56 561 1967

Disclaimer: These Terms of Service are a template and do not constitute legal advice. You should have a qualified lawyer licensed in your jurisdiction review and tailor them before deploying to production.